Terms of Use 2018-05-02T10:33:49+00:00

Important note

Dr Hauschka Singapore (DHS) website that is owned by PamperInc Pte. Ltd. and its features are designed for use by Singapore and Malaysia residents who are at least 18 years of age and have otherwise reached the age of majority in his/her country. By accessing the DHS website and its features, you represent and warrant that you have the right authority, English literate and capacity to enter these Terms of Use and you meet all eligibility requirements. By accessing this website, you agree to be bound by these Terms of Use and our Data Protection Policy. If you do not agree to these Terms of Use and the Data Protection Policy, you should not access or use the website.


Permissible use of materials

The DHS website and its contents are protected by copyright, trademark, and other intellectual property laws of Singapore and Malaysia. You can use the DHS website for your personal, non-commercial use only. Any copies of information from the website that you use for permissible purposes must retain all copyright and other proprietary notices contained on the materials. Any use of content from our website is expressly prohibited without our prior written permission. You can request permission by contacting us at contact@pamperinc.sg. You may not use our material from our website, in a way that creates an impression of an affiliation, relationship or endorsement between us and any other party.


Third party content

This website may provide links to other websites which are not controlled by us. These links, if any, are provided for your own convenience only and we are not responsible for their use, effect or content. We make no representations or warranties as to, and accept no responsibility for, the accuracy of information on those sites, nor do we endorse any information, opinion, goods or services referred to on them. You acknowledge and agree that you access such websites at your own risk.


Limitation of liability

PamperInc Pte. Ltd., employees, officers and all other relevant third parties vendors, partners and distributors will not be liable for any actual, direct, indirect, incidental, consequential, special, exemplary, punitive or other damages, including loss of revenue or income, loss of principal, pain and suffering, emotional distress, or similar damages that result from the use of or the inability to use, the content on this site, even if PamperInc Pte. Ltd. or representative authorized by PamperInc Pte. Ltd. has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.


Website security and virus

You should be aware that, in general, information sent through the Internet is not secured. Email services that may be provided through the website or any Platform generally are not encrypted and do not provide a secure and private means of communication with us. Certain services offered on the website does provide a secure means to communicate with us, and you will be advised when you are using such a service.  While PamperInc Pte. Ltd. may provide technologies, and use other reasonable precautions to protect confidential information and provide suitable security, we cannot guarantee that information transmitted through the Internet is secure, or that such transmissions will be free from delay, interruption, interception or error. To protect your own privacy, confidential and/or personal information should only be communicated via e-mail where you are advised of using a secure mechanism. We cannot guarantee or warrant that any part of the website or Platforms, including files available for download, are free of viruses or other harmful code.  It is your responsibility to take appropriate precautions, such as the use of an anti-virus software package, to protect your computer hardware and software.



DHS is entitled to accept Customer’s instructions given via User Name and Password as valid and binding without the need for further inquiry or investigation even if Customer can prove that the instructions were not sent by him/her or sent without his/her authority. PamperInc Pte. Ltd. is entitled, at its discretion, to seek Customer’s confirmation offline or require other additional authentication processes or methods, on any of his instructions as and when it so deems fit. Customer agrees that PamperInc Pte. Ltd. is not liable for any damage or loss resulting from any breach of security arising from Customer’s failure to keep confidential his User Name and Customer Password and Customer shall defend, indemnify and hold PamperInc Pte. Ltd. harmless against all liability, loss, damage or costs and expenses arising or resulting from such access or use of the Secured Site. Customer must notify PamperInc Pte. Ltd. when he/she becomes aware of any loss or theft or unauthorised use of either his/her User Name and/or Password and he/she shall give such details and assistance to PamperInc Pte. Ltd. as may reasonably be required. In such a case or if Customer desires to change his password or if Customer forgets his/her password, Customer can change his User Name and/or Customer Password on the Secured Site. However, until the change is effected, Customer shall be liable for all transactions carried out using the User Name and/or Customer Password on the Secured Site. Where inaccurate information in Customer’s account balances or transaction history is detected, or where there is any transaction occurring which Customer has not authorised, Customer must immediately inform PamperInc Pte. Ltd. failing which neither PamperInc Pte. Ltd. nor any of its officers, employees, or affiliates is to be liable to Customer or any third party. PamperInc Pte. Ltd. reserves the right to block access to the Secured Site at any time for any reason PamperInc Pte. Ltd. may require the use of encryption technology for certain transactions as a means of security. In such an event, PamperInc Pte. Ltd. has the right to require Customer to use such technology, at Customer’s costs, in accessing and using the Secured Site.



PamperInc Pte. Ltd. makes no representation that Content in this Site is appropriate or available for use in jurisdictions other than where specifically identified. Access to this Site’s Content from jurisdictions where such access is illegal is prohibited. If you choose to access this Site from other jurisdictions, you do so at your own risk. You are always responsible for your compliance with applicable laws. PamperInc Pte. Ltd. is not authorized to do business in every jurisdiction. By downloading any Content, you are agreeing that you are not in a country where such export is prohibited and that you are not a person or entity to which such export is prohibited. You are responsible for compliance with the laws of your local jurisdiction regarding the import, export, or re-export of any Content. Information published on this Site may contain references or cross-references to products, programs or services that are not available in your state or country. Consult your qualified legal professional for information regarding the products, programs and services which may be available to you.


Disclaimer of Warranties

All information presented through the website is furnished “as is” and “as available,” without any express or implied warranties of any kind, including without limitation, warranties of fitness for a particular purpose or non-infringement of intellectual property. We do not represent or warrant that the website or its content is error-free, that defects will be corrected, and that the website is free of viruses or other harmful code.


Performance of website

We will use reasonable endeavours to generally make the website available during our normal business hours. However, the availability of the website depends on various third-party suppliers, and accordingly, we do not warrant or guarantee any network connection difficulties occur that your use of the website will be continuous, uninterrupted, secure or error-free. We make no guarantee as to the reliability or other performance of the website. The performance of the website depends on various factors, including the functions, capacity and configuration of your Device, the speed of your internet connection, and the number of users accessing the systems which support the website. The information available through the website is subject to updates from time to time and, while we aim to ensure that it is up-to-date, there may be delays, errors or omissions that could affect its currency or accuracy. Accordingly, we cannot and do not warrant or guarantee that the information you obtain through the website is or will be current, complete or accurate at all times.


User-Generated Content

In addition to the DHS website, we may use PamperInc Pte. Ltd. branded social media pages, on sites such as Facebook, Instagram and any other social media tools, to promote and share PamperInc Pte. Ltd. events, developments and other news. Any content that you post on these social media pages will be considered non-confidential and non-proprietary. By posting any content to our social media pages, you grant PamperInc Pte. Ltd. the right to reproduce, distribute, or otherwise use any such material for any purpose. By posting any content to our social media pages, you represent that you own or control all rights in the content. Any content posted must comply with our content standards. We are not responsible and assume no liability for content displayed on any PamperInc Pte. Ltd. branded social media pages that may be provided by another party.


Content standards

You agree that you will not post any content on our website and social media pages that is defamatory, abusive, obscene, profane or offensive; is inaccurate, false or misleading in any way; is off topic, repetitive or constitutes spam posts;


Prohibited activities

You agree that you will not: to use spiders, robots, data mining techniques or other automated devices or programs to catalog, download or otherwise reproduce, store or distribute content available on our website; take any action to interfere with or disrupt the website or another person’s use of the website, including through means of overloading, flooding, mail bombing, or crashing the website, circumventing security or user authentication measures or attempting to exceed the limited authorization and access granted to you under these Terms of Use; transmit any file that contains viruses, worms, Trojan horses, or any other destructive features, or that otherwise interferes with the proper working of the website; or attempt to decompile or reverse engineer any of the software or other technology underlying the website or any of its interactive features.



PamperInc Pte. Ltd. reserves the right to use “cookies” so that we may track your preferences and usage patterns to allow for improvements to this website and for planning, product development, marketing and research purposes including improvements and enhancements in our service to you. We may also collect IP addresses to help us diagnose problems. PamperInc Pte. Ltd.’s Cookie enables this website to recognize you, or have previously utilized certain of our features. In addition, the Cookie may recall information so that you do not have to resubmit it, and also automatically updates website information. If available, you may program your browser software to notify you of attempts to send Cookie and/or you may decline to accept or delete them. Your declination of any website Cookie may impair your ability to access or use certain functionality of this website or require you to enter and re-enter information each time you visit this website.